Sometimes things don't go as planned, so we recommend taking out travel insurance.
The right of withdrawal pursuant to Section 11 (1) FAGG does not apply; instead, our Terms and Conditions for the Hotel Industry AGBH 2006:
- For cancellations made 30 days prior to arrival, we charge 40% of the travel price. (deposit already paid)
- From 1 month to 1 week before arrival, the cancellation fee is 70% of the travel price.
- If you cancel within the last week before arrival, we will charge you 90% of the travel price.
- In the event of early departure or late arrival, 100% cancellation fees will be charged.
- Meals not consumed will not be refunded.
In the event of cancellation, the deposit paid will not be refunded.
Cancellation insurance:
To spare you and us any inconvenience, we recommend that you take out Hotel Cancellation Plus or the comprehensive Hotel Cancellation Premium insurance (including accident benefits) as a precaution against cancellation, early departure, and mountain rescue (including helicopter rescue).
We would like to spare you and ourselves these unnecessary costs and the associated hassle.
We therefore recommend that you take out Hotel Cancellation Plus or the comprehensive Hotel Cancellation Premium insurance (including accident benefits) as a precaution against cancellation, early departure, and mountain rescue (including helicopter rescue).
You can take out insurance yourself here: Europäische Reiseversicherung (available in German only)
By providing your credit card number, you expressly agree to allow the deposit or, in the event of cancellation, the specified cancellation fee to be debited from your credit card account. Please understand that when booking a flat rate/package, we cannot deduct any services that were not used.
The right of withdrawal pursuant to Section 11 (1) FAGG does not apply; instead, our Terms and Conditions for the Hotel Industry AGBH 2006.





